Shipping policy
At Average Boys, we aim to process and ship all orders as quickly and reliably as possible. Below you’ll find our current shipping rates, free shipping thresholds, and delivery information by region.
Shipping Rates & Free Shipping
| Region | Shipping Rate | Free Shipping Threshold | Service |
|---|---|---|---|
| United Kingdom | £4 flat rate | Free shipping on orders over £100 | Standard tracked shipping |
| United States | $20 flat rate | Free shipping on orders over $200 | DHL Express tracked shipping |
| European Union | €20 flat rate | Free shipping on orders over €150 | DHL tracked international shipping |
| Canada | CA$30 flat rate | Free shipping on orders over CA$250 | DHL tracked international shipping |
| Australia / APAC | AU$30 flat rate | Free shipping on orders over AU$250 | DHL tracked international shipping |
Order Processing
Orders are processed within 10 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Delivery Times
Estimated delivery times are shown at checkout and may vary depending on your location, the selected shipping method, and the carrier. Delivery estimates are not guaranteed and may be affected by customs processing, local carrier delays, public holidays, or high-volume periods.
Duties & Taxes
Duties and taxes are included where applicable. If any additional local import duties, taxes, or customs charges apply and are not collected at checkout, these charges remain the responsibility of the customer.
Tracking
All orders are shipped using tracked services where available. Please allow some time for tracking updates to appear after your shipping confirmation email has been sent.
Incorrect or Incomplete Addresses
Please make sure your shipping address is complete and accurate before placing your order. Average Boys is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided at checkout.
Lost, Delayed, or Returned Orders
If your order appears to be delayed, lost, or returned to sender, please contact our customer support team with your order number and tracking details. We’ll do our best to help investigate the issue with the carrier.
Questions?
If you have any questions about your order or shipping details, please contact our customer support team. We’re always happy to help.