Terms of service
Terms of Service
This website is operated by Average Boys. Throughout the site, the terms “we”, “us” and “our” refer to Average Boys. By accessing our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Returns Policy and Legal Notice.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access the website or place an order through our store.
1. Business Information
Trading name: Average Boys
Legal business name: AVERAGE BOYS LTD
Company registration number: 15395059
Registered office address: 27 Green Walk, Flat 405 Block B, London, SE1 4TX
Customer service email: team@averageboys.com
VAT number: 462578857
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products online.
2. Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding contract in your country of residence. You agree not to use our website, products, services, or content for any unlawful or unauthorised purpose.
You must not transmit viruses, malware, harmful code, or any technology that may damage, disrupt, or interfere with the operation of our website or services.
3. Products
We make every effort to display our products, descriptions, images, colours, sizes, prices and availability as accurately as possible. However, colours and product details may appear slightly different depending on your device, screen settings, lighting, photography, and production variations.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, update product information, or remove products from sale at any time without prior notice.
4. Pricing
All prices are displayed on our website and may vary depending on your location, selected currency, applicable taxes, duties, shipping fees, and checkout settings.
We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed, unless there has been an obvious pricing error.
5. Duties, Taxes and Import Charges
Duties and taxes are included where applicable. If any additional local import duties, taxes, customs charges, brokerage fees, or handling fees apply and are not collected at checkout, these charges remain the responsibility of the customer.
We are not responsible for delays caused by customs processing or local import procedures.
6. Orders
When you place an order, you agree to provide current, complete and accurate information, including your name, email address, billing address, shipping address and payment details.
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order if we suspect fraud, unauthorised activity, stock issues, pricing errors, incorrect information, or breach of these Terms.
If we cancel an order after payment has been taken, we will refund the amount paid using the original payment method where possible.
7. Payment
Payments are processed securely through the payment providers available at checkout. We do not store full payment card details on our website.
By submitting payment information, you confirm that you are authorised to use the selected payment method and that all payment details provided are accurate.
8. Shipping and Delivery
Shipping rates, delivery estimates, available regions and free shipping thresholds are set out in our Shipping Policy and shown at checkout where applicable.
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier issues, public holidays, incorrect addresses, local delivery restrictions, or high-volume periods.
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
9. Returns, Refunds and Cancellations
Returns, refunds, exchanges and cancellation rights are governed by our Returns Policy. Please review our Returns Policy before placing an order.
If you are a consumer in the United Kingdom or European Union, you may have statutory cancellation rights for certain online purchases. Some products may be excluded from cancellation or return rights where permitted by law, including items that are personalised, made to order, sealed for hygiene reasons and unsealed after delivery, or otherwise exempt under applicable consumer protection laws.
Nothing in these Terms affects your statutory rights.
10. Product Care and Use
You are responsible for following any care instructions provided with the product or displayed on the product page. We are not responsible for damage caused by misuse, incorrect washing, improper care, normal wear and tear, accidental damage, or failure to follow care instructions.
11. Accuracy of Information
We aim to keep the information on our website accurate, complete and up to date. However, we do not guarantee that all content will always be error-free, complete or current.
Occasionally, there may be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability or other information. We reserve the right to correct errors, update information, cancel orders, or refuse orders where information is inaccurate, including after an order has been submitted.
12. Promotions and Discount Codes
Promotions, offers and discount codes are subject to availability and may be changed, suspended or withdrawn at any time without notice.
Discount codes may be subject to specific terms, including expiry dates, minimum spend requirements, product exclusions, regional restrictions or one-use limits. Unless otherwise stated, discount codes cannot be combined with other offers or applied retrospectively to previous orders.
13. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product names, photography, videos, designs, layout, branding and other materials, is owned by or licensed to Average Boys and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, exploit, or use any part of our website or content without our prior written permission.
14. User Content and Feedback
If you send us feedback, reviews, ideas, suggestions, photos, comments, or other submissions, you agree that we may use, reproduce, edit, publish, translate and display them for business, marketing or customer service purposes, unless prohibited by law.
You must not submit content that is unlawful, abusive, defamatory, obscene, misleading, infringing, or otherwise harmful.
15. Third-Party Links and Services
Our website may contain links to third-party websites, apps, tools or services. We are not responsible for the content, accuracy, policies, security, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
16. Privacy and Data Protection
Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store and protect personal data.
Our website may use cookies and similar technologies. Where required, we will request your consent for non-essential cookies.
17. Prohibited Uses
You must not use our website or services:
- for any unlawful, fraudulent or unauthorised purpose;
- to violate any applicable laws or regulations;
- to infringe our intellectual property rights or the rights of others;
- to submit false, misleading or inaccurate information;
- to upload or transmit viruses, malware or harmful code;
- to interfere with the security or operation of the website;
- to scrape, spam, phish, crawl, or collect data without permission;
- to harass, abuse, defame, intimidate or discriminate against others.
We reserve the right to suspend or terminate access to our website or services if these prohibited uses are violated.
18. Limitation of Liability
We do not guarantee that our website will always be available, uninterrupted, secure, error-free, or free from viruses or harmful components.
To the fullest extent permitted by law, Average Boys shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data, savings, goodwill, or business opportunity arising from your use of our website, services, or products.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or your statutory consumer rights.
19. Indemnification
You agree to indemnify and hold harmless Average Boys, its directors, employees, contractors, partners, suppliers and service providers from any claim, demand, loss, liability, damage or expense arising from your breach of these Terms, your misuse of the website, or your violation of any law or third-party rights.
20. Changes to These Terms
We reserve the right to update, change or replace any part of these Terms at any time by posting the updated version on this page. The updated Terms will apply from the date they are published.
Your continued use of the website after any changes are posted constitutes acceptance of those changes.
21. Governing Law
These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of England and Wales, unless otherwise required by applicable consumer protection laws.
22. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Average Boys
Email: team@averageboys.com
Address: 27 Green Walk, Flat 405, Block B, London, SE1 4TX
Company number: 15395059
VAT number: 462578857
Last Updated
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